Transportation Experts Blog

Contributor

Paula J. Hammond

Biography provided by participant

Paula J. Hammond, appointed by Gov. Christine Gregoire in 2007, leads the Washington State Department of Transportation, an agency of 7,100 employees that operate, maintain and build state highways. WSDOT is more than just a "highways' department, Paula's responsibilities are truly multi-modal as well as multi-dimensional. She leads and oversees the Washington State Ferry system (the nation's largest), WSDOT Aviation, Public Transit, Amtrak Cascades and Freight. WSDOT is responsible for the operation, maintenance and construction of improvements on over 7000 centerline miles of highway and 3500 bridges. Hammond's leadership focus at WSDOT is on public accountability, project delivery, open communications with the public, and the quest for efficiency in the use of transportation facilities and in the agency's own business practices. Washington Department of Transportation is currently delivering a biennial capital budget of $4.4 Billion and an overall agency budget of $5.8 Billion. Hammond graduated from Oregon State University with a BS in Civil Engineering and is a Professional Engineer. In her 30 years with WSDOT, she has worked in all areas of the department's capital delivery, operations and policy programs.

Recent Responses

May 17, 2011 03:23 PM

Performance management is all about showing people that their taxes are being used for projects that provide real benefits. State departments of transportation know this, and have embraced the practice of measuring their performance against key objectives to better manage their programs.

A national example of how successful states can be when we focus our programs around strategic goals is in the area of traffic safety. During the past four years, traffic fatalities have declined from approximately 42,000 to 32,000, some of which can be attributed directly to the adoption and implementation of state highway safety plans.

Through the American Association of State Highway and Transportation Officials’ Standing Committee on Performance Management, state DOTs are sharing best practices, offering webinars, and supporting a performance metrics “synthesizer”, which makes it easier to see what others are doing and to learn from each other. A recent comparison of state cons

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